The Armada Group Makes Inavero’s 2013 Best Of Staffing™ Talent List

Santa Cruz, CA – February 12, 2013 – The Armada Group announced today it has been named to Inavero’s 2013 Best of Staffing™ Talent list of award winners.  Presented in partnership with CareerBuilder, the 4th annual Best of Staffing list provides the only statistically valid, objective, service quality benchmarks in the industry and reveals which staffing agencies are delivering exceptional service to the permanent and temporary employees for whom they find jobs. This year’s list highlights a growing divide among the industry’s leaders and laggards, and identifies The Armada Group as one of the best staffing agencies for job candidates to call when they are in need of employment.

Less than 1% of all staffing agencies in North America receive the Best of Staffing award for service excellence. Utilizing the Net Promoter® methodology, the 2013 Best of Staffing Talent winners achieved satisfaction scores more than double the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing Talent list truly stand out for their service quality. The Armada Group received satisfaction ratings of 9 or 10 out of 10 from 63% percent of their permanent and temporary employees, significantly higher than the industry’s average of 48 percent.

“It’s an honor to be recognized for the 4th year in a row as the top 1% of staffing firms in North America, by the high caliber technical talent we represent,” said The Armada Group’s CEO, Jeff Tavangar.  “Considering the competitiveness of the IT Labor market and Staffing Supplier market in the Silicon Valley, it’s a real testament to the strength of our team to be named to the Best of Staffing Talent list yet again.”

“Few things are more important to companies than the employees you hire,” said Inavero Founder and CEO Eric Gregg.  “The same holds true for candidates on their quest for employment.  Staffing agencies have proven to successfully connect companies with permanent and temporary employees.  Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country**, yet so many companies andjob seekers don’t take advantage of this expertise and resource. Our hope is that both companies and job candidates use the Best of Staffing lists as a benchmark to help select a staffing agency that can either secure the talent or employment opportunity they need.”   

®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).  

**Bureau of Labor Statistics

About Inavero
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world.  Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive research partner. 

Inavero’s Best of Staffing™ is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent).  The Best of Staffing winner lists are a central place that businesses and talent go to find the best staffing agencies to call when they are in need.